Refund Policy

1. Overview

Thank you for your purchase. We strive to provide high-quality digital products, including blueprints, guides, and online courses. Due to the intangible and non-returnable nature of digital content, all sales are generally final.

By purchasing any digital product from this website, you agree to the terms outlined in this Refund Policy.

2. Digital Product Delivery

All products are delivered digitally, either through:

• Instant download (e.g., PDF blueprints, templates, guides), or

• Online access (e.g., courses, video content, member areas)

Once a product has been accessed, downloaded, or delivered, it is considered used and non-returnable.

3. No Refund Policy

We do not offer refunds or exchanges for:

• Change of mind after purchase

• Lack of usage or understanding of the product

• Failure to read the product description before purchase

• Incompatibility with third-party tools or platforms not specified

• Accidental purchases

4. Exceptions (Limited Cases)

Refunds may be considered only under the following circumstances:

a) Duplicate Purchase

If you accidentally purchased the same product more than once, you may request a refund for the duplicate order.

b) Technical Issues

If you are unable to access or download the product due to a verified technical issue on our end, we will:

• First attempt to resolve the issue, and

• If unresolved, issue a refund where appropriate

c) Misrepresentation

If the product is proven to be significantly different from its description, you may be eligible for a refund.

5. Online Courses – Additional Terms

For courses, the following conditions apply:

• If a refund is approved, your access to the course will be revoked immediately

• No refunds will be granted after a significant portion of the course has been accessed or completed

• Progress tracking may be used to determine eligibility

6. Refund Request Process

To request a refund under eligible conditions, you must:

• Submit your request within 7 days of purchase

• Provide proof of purchase (order confirmation or receipt)

• Clearly explain the reason for your request

Requests can be sent to:
creativadolly@gmail.com

7. Processing Time

If approved, refunds will be processed within 5–10 business days using the original payment method.

8. Chargebacks & Disputes

Initiating a chargeback or payment dispute without contacting us first may result in:

• Permanent loss of access to all products

• Restriction from future purchases

We encourage customers to contact us directly so we can resolve any issues quickly and fairly.

9. Policy Acceptance

By purchasing any product from this website, you acknowledge that you have read, understood, and agreed to this Refund Policy.

10. Contact

If you have any questions about this policy, please contact us at:
creativadolly@gmail.com